ONLINE
You can order 24 hours a day/7 days a week using AdoptShoppe's online secure shopping cart and real-time credit card processing. We use the same electronic card systems as some of America's largest retail companies. Your order is safe. Your privacy guaranteed. We accept VISA, MasterCard, American Express, Discover and PayPal. We collect sales tax for orders shipped to Maryland and Indiana.

EMAIL
adoptshoppe@yahoo.com

Have something special in mind? Email us! We'll get back to you within 24 hours (almost always within 12) to discuss your order with you.

TELEPHONE
Call us Toll-Free 1-800-507-3119

We strongly suggest that you order online as it reduces the chance of order error. But you're welcome to call us Monday-Friday, during regular business hours (ET). If you're placing an order, please have your credit card handy.

FAX
Complete, print, and fax the online shopping form anytime to 410-531-8142. Make sure your order information is complete and includes your credit card information.

MAIL
Complete, print, and mail the online shopping form the old-fashioned way to our mailing address:

AdoptShoppe Books
PO Box 292
Clarksville, MD 21029-0292

SHIPPING OPTIONS

We use Priority Mail and FedEx to deliver all US orders over 1 pound. (US orders under 1 pound will deliver by first-class mail.) We recommend Priority Mail if you're flexible on delivery dates. FedEx is a better option if if timeliness and trackability is crucial.

We ship same day for all in-stock orders received by Noon (ET), Monday - Friday. Orders received after Noon (ET) are generally processed the next business day. If you have a rush, please call us with your order. We'll be happy to try and accommodate you.

 NOTE: We require a signature confirmation on all FedEx deliveries unless you specifically request otherwise or have a signature release on file. If you're not going to be available to sign for your FedEx parcel, please ship your order to an address (business address or the address of a relative or neighbor) where the package can be signed for. Any charges related to forwarding a package to a ship-to address not submitted with the original order will be charged back to the customer's credit card.

SATISFACTION GUARANTEED

Every item in AdoptShoppe is backed by our 30-day satisfaction guarantee. If you're less than 100% satisfied with your purchase, send it back -- in resalable condition with all components intact -- with a copy of your packing slip within 30 days of receipt for a prompt refund, credit or exchange, less shipping. (Most personalized items, if received damaged, may be exchanged only. AdoptShoppe reserves the right to deliver partial credits for Items received damaged or with components missing. We cannot refund or credit accounts for items not received by our offices.)

Please note: Shrinkwrapped items must be returned with the shrinkwrap intact to be eligible for refund or credit. This includes all videos, CDs, PhotoStory Kits, etc. (Break the wrap and it's non-returnable.)

RETURN PROCEDURES

Unless stated otherwise, please use Priority Mail or Parcel Post to return your orders as UPS and Fed-Ex can't deliver to a PO Box. AdoptShoppe is not responsible for returned orders lost in transit to us. Send to:

AdoptShoppe
RMA [YOUR ORDER #] 
PO Box 292
Clarksville, MD 21029-0292

PRIVACY

Your name, address, phone number, email address, and buying history will not be sold, rented or otherwise shared with any 3rd party organizations except with those AdoptShoppe Partners who facilitate the manufacture, production, processing, and delivery of your order. (Your AdoptShoppe order may include brochures from these and other valued product suppliers. Please feel free to order from them with complete confidence.)

Thank you for shopping with AdoptShoppe and AdoptShoppe Books!